Why QC Photos Are Non-Negotiable
QC (Quality Control) photos are the single most important protection you have as a buyer. Before your item ships, you can request detailed photos of the actual product. This is your chance to catch issues before the item leaves the warehouse. Skipping this step is the biggest mistake new buyers make. Once the item ships, your options are limited to disputes and returns, which are slow and uncertain.
How to Request QC Photos
Order the Item
Place your order and select the "QC photos" option if available. Some sellers include this by default; others charge a small fee.
Wait for the Photo Set
The seller takes photos of the actual item within 1–3 days. You will receive a link or gallery. The photos should show the item from multiple angles.
Inspect Every Detail
Open each photo in full size. Look at stitching, alignment, color, material, and any flaws. Compare against the listing photos.
Approve or Request a Swap
If the item looks good, approve it for shipping. If you see issues, request a swap or refund. Do not feel pressured to approve — you are the buyer.
Universal QC Checklist (All Categories)
- Check the overall color against the listing — photos can have color shifts
- Look for loose threads, misaligned stitching, or skipped stitches
- Verify the material texture matches what was described
- Check the logo placement, font, and alignment if applicable
- Inspect the hardware (zippers, buttons, clasps) for quality
- Confirm the size tag matches your order
- Look for any stains, marks, or defects on the item
Category-Specific QC Points
Shoes: check outsole stitching, tongue label alignment, heel shape, and insole length. Hoodies: check weight, drawstring tips, fleece texture, and ribbed hem. T-shirts: check fabric weight, neck rib width, print adhesion, and shoulder seams. Jackets: check fill power, zipper brand, inner lining, and seam taping. Pants: check waist measurement, inseam, pocket depth, and fabric drape.
Good QC vs. Bad QC
Pro tip: save the QC photos before you approve. If the item arrives different from the QC photos, you have evidence for a dispute. Take a screenshot of the photo gallery and save it with your order number.
Frequently Asked Questions
How many photos should I expect?
A good seller provides 6–10 photos: front, back, sides, close-ups of details, and any labels or tags. Ask for more if the initial set is insufficient.
What if I approve the item and it arrives damaged?
If the damage was not visible in the QC photos, you have a strong case for a dispute. If the damage was visible but you missed it, the dispute is harder. Always inspect carefully before approving.
Can I request a video instead of photos?
Some sellers offer video QC for a small fee. This is valuable for items with moving parts or complex details. Ask the seller if video is available.